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Au bout de 48h, je vérifie sur le site transporteur qui est toujours en attente du colis.Toujours même constat au 22/12, je refais une réclamation et le 24/12, je reçois une notification de remboursement me disant produit indisponible.INADMISSIBLE!!!! No response whatsoever and even when they did respond, the response was not helpfull at all. P.S, I have sent Morphe an invoice, that they will no doubt ignore, for the expenses incurred to travel back to the store for my refund. I guess I'll never receive my order. Use features like bookmarks, note taking and highlighting while reading L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition). Useful. I wasn’t given explanation why or option to cancel or adjust my order. Impossible d’être remboursé!!! I won't order anymore. I’ll stick to boots and ASOS thanks ! J’ai commandé ma commande le 1 octobre, à leur d’aujourd’hui je ne l’ai toujours pas reçu... après avoir envoyé plusieurs mail je n’ai toujours pas de nouvelles... je ne sais pas si un jour je la recevrai... Commande passée le 21 novembre et toujours aucune nouvelle depuis alors qu’elle a été débitée de mon compte 2 jours après. I have tried getting in contact again regarding a refund but my emails have been ignored. Contributions should be appropriate for a global audience. Contact us - info@morphebrushes.com Customer Service - 877-366-7743 Not even one star this company deserves ! Your experience can help others make better choices. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Choose your contour shades and highlighters. A few weeks ago, I asked Morphe in an email whether or not the James Charles x Morphe palette is vegan. Mais je suis pas déçu des produits. Aucune réponse à mes mails si ce n’est des réponses automatiques pour raison « COVID ». Awful service and incredibly disappointed as a new customer. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. . They responded a few days later with this response: I was SO excited and wrote an article just in time for their latest restock. Wish I could give zero! Il faut pas faire attention aux mauvais commentaire attendre 1 mois c’est rien si le rapport qualité prix y est. No further answers to emails after Amy from their customer service (? C'est une HONTE, c'était un cadeau de Noël.Je ne recommanderai pas sur ce site d'autant plus avec la mise en place du Brexit. Definitely not work the money. Je regrette mon achat franchement 0 professionnalisme, J’ai passée ma commande le 20 novembres. Enter a few personal details - name, email, postcode and DOB. © 2021 Trustpilot A/S. Weedavid12 7 reviews. Share. Eventually I contacted them via telephone, only to be told that they had lost my parcel and now the item is out of stock. Shocking customer service. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. I’ll totally steer clear from ordering again.EDIT: I just got my package this morning. Really gutted as this was a gift that my daughter has been so excited for but I doubt it will come and I'll have the nightmare of trying to get a refund or even a reply from customer service given the reviews I have read. Our responsibility for loss or damage suffered by you Munissez-vous de votre numéro de commande et de l’adresse email que vous avez utilisée pour passer commande. I called them again just for them to tell me it had been lost in transit and can’t be replaced. J'ai l'impression qu'on a la poisse avec les commandes de 20 au 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp. What a nightmare! Create looks that are full of depth and dimension with Morphe's contour sticks and palettes. Then morphe cancels one of my items. I have sensitive skin and after hearing so much about the quality from well known beauty influencers and youtubers I went ahead and purchased them. If you have any questions or complaints about any Morphe product or our services, please contact us at 02 0808 95377 or by email at info@morphe.com. What customer service ?) . Just email … Call +44 2080 895377 for 24/7 support. I placed an order and the next day I had received a shipping link. According to Morphe, it was shipped on October 13. J ai passé commande le 20 novembre et je n ai toujours rien recu après des relances de mail en anglais reçu un mail soit disant qu' il m avait envoyer ma commande sa fais déjà plus de 8 jours et toujours rien je suis dégoutée, c est fini je ne commencerais plus sur se dite. Wish I would have read the reviews before I placed an order. Étant donné que j’avais commander en période de black friday et covid avec de grosses promo sa a mis beaucoup de temps. A few years ago I bought a eyeshadow brush. Nearly 2 weeks later and 2 emails; I still haven't had any word back and still no order!!!!!! Contacting Morphe Customer Service. Please contact customer care for more details at eu.info@morphe.com. I ordered a pallet but i still haven't received it. Wish I could give zero. I would have liked to receive my palette even if they don't want to refund me. I can’t even cancel my order without getting in touch with them which is proving near on impossible. ), les palettes sont en super état, très bien emballées.. Pour ma part, le prix que je les ai payé grâce au Black Friday ( 26€ au lieu de 44 ) atténu le fait que l’expédition soit longue même si elle ne devrait pas l’être . I bought the eye obsesses eyeshadow brushes and the Rose baes set, the quality of the brushes is terrible. I ordered the James Charles Palette and my order arrived in excellent condition and arrived fast. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Poor customer service and communication ! Where can I find a Morphe … J’ai donc envoyé plusieurs mails demandant ou était ma commande sans aucune réponses... vu le nombre d’avis négatifs, j’ai bien cru ne jamais recevoir mes palettes et je commençais à désespérer. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. Bad customer service! J'ai commandé le 22 novembre et je n'ai toujours rien reçu. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. Emailed customer service at the end of the fifth working day, and received a reply that their shipping is taking a little longer and I’ll receive an email once it has shipped - no timeframe was given. Je l’ai reçu aujourd’hui ( le 19/12 il a fallu presque un mois pour qu’elle arrive chez moi!! I sent multiple emails which were all ignored. As always, refunds will be returned to the original method of payment and shipping fees are nonrefundable. … I ordered brush set & palette as a gift. La livraison est sensée se faire entre 3 à 5jours et franchement on a largement dépassée les 5Jours. I should have pay attention to the comments before trying a new order. Awful customer service. Its 2020 how tf can two brush sets take 6 weeks to reach the UK? Save your hard earned money and spend them in another company that actually cares about their costumers :(. J'ai donc essayé de les appeler une première fois sans réponse au numéro français, et une seconde fois aujourd'hui avec une réponse (il faut parler anglais : je vous conseille deepl pour préparer votre pitch si vous êtes pas à l'aise). Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Soudain, le 15 décembre j’en ai enfin reçu un me disant que ma commande venait enfin d’être expédiées !! Déjà 3 semaines et toujour pas de nouvelle de ma commande. I ordered a parcel and received tracking information that it was delayed and would be with me within 24hrs ..... 7 days ago and nothing further in tracking. La dame m'a dit que mon colis devait arriver aujourd'hui(pour l'appel : préparer votre numéro de commande, nom et adresse) et m'a enfin transmit un lien permettant de suivre l'avancé de mon colis (oui j'avais reçu aucunes informations concernant son expédition).Donc le seul conseil que je peux vous donner est de les appeler !!! View the profiles of people named Jacky Morphé. According to Morphe, it was shipped on October 13. Quick enough to take your money, first time shopping with these, I won’t shop online in future with them. Le film protecteur plastique n'a pas tenu. Bon je vois que je ne suis pas la seule. Made an order on October 11. Les produits de beauté les plus vendus de Morphe, y compris les pinceaux de maquillage, les palettes de fards à paupières, le fixateur, etc. J’ai déjà commandé une fois sur ce site il y a quelques mois et aucun soucis avec la livraison et le colis (livraison en 4 jours et parfait état). It’s been exactly 2 weeks since then and all I get is useless updates that don’t tell me where the package is exactly. No refund at present and no other items have been delivered !! Worst customer service ever Worst customer service ever! Download it once and read it on your Kindle device, PC, phones or tablets. Commande passée le 21 novembre, on est le 6 décembre soit 15 jours et ma commande n’a toujours pas été traitée. The Customer Service team can be reached at 1 (877) 366-7743 or at info@morphe.com. Order was confirmed & paid in full. Overall I'm an extremely happy customer got great products for great price tags and with fast shipping. [2] Buy it. I paid for shipping so surely DHL 2-3 day service is a better option???? Sent countless emails and when one was finally responded to they said they had oversold in the palettes i had ordered and i couldn’t cancel the order so I would have to wait for them to come back in stock. I may resort to looking into getting the money back through my credit card, as the palletes are unusable and I would like a replacement or refund. The face brushes were rough in my face and caused my makeup to break apart. Commande reçue à la date prévu initialement, Les produits étaient très bien protégés! I have not received anything from them and I regret deeply to have bothered to order from Morphe :( Never ever again! Again - this is my experience shopping from Morphe in the UK, hope this helps other make up fans like myself and wish you all an amazing day:))). I ordered brushes from the website with two days expedited shipping at a hefty price. customer service is not helping me! And will never order anything from Morphe again. Nous sommes le 05 décembres. Ravie de certaines palettes , les highlighters sont ouf!! J'ai dû mal à les avoir par mail, je reçois aussi le message covid. Do not order the James Charles palette as they are saying they have stock when they don't and will send you an email saying covid is causing delays although all other companies are running smoothly. Livraison extrêmement longue : - 2 semaines pour que la commande soit envoyée (après qq relances) (sachant qu’il débite quasiment instantanément après commande)- 1 semaine pour recevoir le colis Produits très bien emballés et de qualité malheureusement l’attente de la livraison et les multiples relances ont diminué le plaisir de recevoir sa commande. Livraison vraiment pas terribleCommande passée le 21 novembre, expédiée le 6 décembre (11 jours ouvrés alors que 5 jours annoncés max) et reçue le 12 décembre au lieu du 11.Le colis était dans un mauvais état, un trou sur une face et à moitié ouvert sur un côtéL'emballage de la palette Jaclyn Hill v2 un peu abimé (coins déchirés) et un des fards légèrement abimé (petits trous dans les bords et du coup des dépôts de fard noir sur la palette blanche). Ordering from the website in the UK was ok, eveything went well, but the brushes are terrible!I have bought morphe bursh set and few individual brushes, and they are not as dense as I expected. Au niveau du set de pinceaux rien à redire, bien emballé, aucun dégât et de qualité. The lady was very rude. For a few days the link hadn’t been updated so there were no updates on my parcel. Sent another email to a different email address that I saw them mention to someone on Twitter and have had no response to that either. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service.I guess I'll never receive my order. I called morphe and they told me to simply wait. Contactez notre service clientèle par email ou par téléphone. Morphe Brushes Stink!! La palette est arrivée bien emballé je suis très contente de mon achat, les fards sont superbe. Dans le cas 2, les bouteilles ne doivent pas avoir été ouvertes. You've already flagged this Wendy 1 review. i placed an order over a month ago, never received it. L’expédition est très longue ne désespérer pas !! Join the 286 people who’ve already reviewed Morphe Brushes. Love it. There were still no updates. A 1 semaine de noël je trouve ça aberrant qu’on ne puisse pas recevoir nos commande. Made an order on October 11. The tracking said it would take 48 hours to ship. I have yet to try my palette though.PLEASE Morphe use another company for international shippings. The tapered highlighter brush is ok, but that's about it.Few months ago, I invested in other brushes from few companies and I don't use Morphe at all anymore. Ordered 17 days ago! J’ai appelé 5 fois aucune réponse ensuite j’ai envoyé 6 mail tout m’a été retourné. Both my orders arrived within the stated timeframe - the first one took 4 days to be delivered but was placed in Friday so that's pretty good and the second just 2 days (ordered it after I had received my first parcel).Initially I placed my order without checking the reviews here and was a bit worried after I had seen them later on but now having shopped from them already in the UK I do think that the issues other customers have experienced are most likely due to the international shipping rather than the brand itself. Globally, Morphe is following the guidance of local governments, the CDC, and WHO to manage our store status. L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition) - Kindle edition by Morphé, Jean-Pierre, Philipp, Aurélien. I honestly dont know how big celebrities support this brand because its ethics suck and so does its customer care or lack thereof... never again, Terrible customer service. Save yourself the hassle and shop elsewhere. I want my money back! I waited 3 weeks for my item after stating it had been shipped. Toujours pas livrée de ma commande faite début décembre et aucune réponse à mes différents mails, en revanche débitée immédiatementService déplorable et maintenant mes mails me reviennent comme non distribués, refusés par leur système de courrier, Service client médiocre 1 mois d'attente sans rien recevoir alors que le délai était de 3-5 jours..Vraiment honteux (super le cadeau de Noël) Je ne ferai plus aucune commande chez vous et je ne manquerai pas d'en parler autour de moi.De plus ne répondent jamais aux mails (sur les 3 mails que j'ai trouvé), Commande de la palette James Charles passée le 1er Décembre, débitée le lendemain...puis plus aucune nouvelle et lorsque je voulais me connecter à mon compte, mon mail n'était plus reconnu. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. Never again ! They just sent part of order. I won't be ordering from them again no updates its been two weeks all set with morphe there not that great anyways, I have always loved morphe it’s such good value for the quality of product I bought the set of brushes that came with the m439 a beauty blender and m173 and they’re a game changer I also have the jeffree star brushes and the m510 and just adore these brushes. I know it doesn’t totally depend on Morphe, but you would think that if there’s a problem with an order they’d get in contact with Hermes to sort it out since it’s IMPOSSIBLE to get in touch with the latter but no. I also had a question to customer service for a product and received a response after 18 minutes which was pretty impressive. I don’t understand why as I was nice to her. I have the 35O3 which is amazing for autumn and all year round . I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! I haven't heard from the package since. The only reason I ordered palette was to match brush set so one without other is no use to me. I’ve had orders shipping from the US come in shorter times than this! Ordered in July 2020 and have been sending emails to costumer service since the beginning of august. I placed an order on Nov. 20 and it was sent through Hermes on Nov. 24. 14 days to pay with no interest or fees for the service - ever Try your goods before paying Simple, safe and secure Shop with just a few clicks! © 2021 Trustpilot, Inc. All rights reserved. However the manny mua palette was a bit more patchier and was harder to blend than the other palettes. So in love with this palette with all the vibrant colours. replied assuring me the order was on its way, even though she obviously hadn’t read the link she sent as it was the same one I had that was days overdue ? Bonjour j’ai commandé une palette Nikita le 21 novembre, je l’ai reçu aujourd’hui le 9 décembre, ça a pris énormément de temps à être expédier, après avoir envoyé de nombreux mails, ma commande a été expédié le 6 décembre pour la recevoir 3 jours après, colis parfait Très déçu au début en pensant ne jamais la recevoir, et finalement je l’ai bien reçu ! I contacted Morphe and all they told me was that there may have been delays with the courier and that I’ll have to wait. unhelpful and cannot accommodate changes, I have ordered from morphe many times before but have never been troubled by an order this much. Bring the item and a valid receipt or packing slip into any Morphe store, or contact info@morphe.com to start the return process. Will NEVER spend any money with this company again. Placed an order weeks ago and now some of my items are out of stock !! Share. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. I have tried getting in contact again regarding a refund but my emails have been ignored. J’ai commandé deux palettes James Charles le vendredi 21 novembre, et le montant a été prélevé de suite ! J’ai passé une commande le 22 novembre, ils m’ont débité de suite et 15 jours après pas de nouvelles, APPELEZ et insistez bien, lorsque j’ai commencé à perdre patience comme de par hasard ma commande était expédiée le lendemain et je l’ai reçu ce matin, dommage car les produits sont de super qualités mais le service est long.... Bonjour à tous, Après avoir attendu un long moment (commande le 21 novembre) en envoyant des mails (en anglais) à plusieurs adresses et j'ai eu plusieurs réponses automatiques concernant les délais de livraison. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. De plus je n’ai aucune nouvelle par mail. We have made updates to our in-store experience, which are now practiced in all Morphe stores worldwide as our customers and team members are able to safely return. J’ai essayer de les contacter de nombreuse fois aucune réponse! Email us at uk.info@morphe.com or contact us at +44 2080 895377 for more deets. Reply. Revendiquez le profil de votre entreprise pour accéder gratuitement aux outils Business de Trustpilot et vous rapprocher de vos clients dès aujourd'hui ! Send an email to info@morphe.com if it’s after hours. Would definitely recommend this website and product. If only they worked on the customer service emails. Called customer service and was told to take a picture AND a video of the defective brush! Normalement je devais recevoir un mail de suivi de commande, mais rien. We got you covered. I have been waiting weeks for my delivery. It took six days instead of two and they would not even refund the shipping. It is now 10 working days, and two whole weeks since I ordered. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. Tous droits réservés. Du coup ma palette toute neuve est déjà tâchée.Pour une palette a plus de 40€ je trouve la qualité du service médiocre après le produit en lui même est bien, fards très pigmentés (voir trop ce qui rend l'application un peu difficile), l'harmonie de couleur est vraiment belle. However on the 6th day, still not processed, Customer services now not replying to my emails! DO NOT BUY FROM THEM - not worth the hassle, cult beauty & Feelunique have products with you in 2 days ! J’ai passé commande il y a 1 mois, le délai de livraison prévue entre 2-5 jours ouvrable sauf que je n’ai jamais reçu de mail pour me dire que la commande est parti. Leurs services clientèle est misérable et leurs livraison une catastrophe c’est juste bon à vendre du rêve et à nous faire claquer de la tune pour rien recevoir (8€ de frais de port en plus.. du jamais vu..), Bonjour, suite aux mauvais commentaires du site Morphe EU, j'ai été beaucoup rétissante de commander sur leur site mais j'ai voulu faire mon propre avis.Je le regrette pas dutout car j'ai commander le Dimanche 29 Novembre et j'ai reçu ma commande chez moi le Samedi 05 Decembre, la commande est arriver tres bien emballer avec soins et rien ne manquer !Je suis tres contente de mon achat et je racheterai sans aucun soucis! My order is EU577492 .Today is October 27th and the parcel tracking has no informations since October 13th! J’ai commandé le 28 novembre et je l’ai reçu le 23 décembre. Will not be purchasing from Morphe again. Map of Afghanistan Map of Åland Islands Par contre certains fards ne sont pas aussi pigmentés que ce à quoi je m’attendais c’est pourquoi je ne mettrais que 4 étoiles ⭐️⭐️⭐️⭐️. Commande non reçue depuis plus de 3 semaines, Bof mais suivi des colis affreux et longs, 15 jours sans que la commande soit traitée, Revendiquez votre compte Business gratuit, Conditions d'utilisation pour les auteurs d'avis. Placed my order on 21/11/2020. Find answers to your questions about Morphe in the U.K., or contact us at uk.info@morphe.com. Marlena probably doesn’t know how customer service treats their customers. Avoid using profanity or approximations of profanity with creative spelling – in any language. If it’s after hours and you need to ask a question, you can write an email to Morphe to get your question answered. Seul le dernier avis sera pris en compte dans le TrustScore de l'entreprise. I bought a James Charles mini platter off Morphe over 2 weeks ago was told delivery will be in 2-4days didn’t ever get shipping confirmation email ur anything I’ve sent over 10 email and nothing back till I sent another today I got one straight back saying we have your email. Au niveau du set de pinceaux rien à redire, bien emballé suis... Plastique n ' a pas tenu bought a eyeshadow brush commande venait enfin d ’ être expédiées! customer... With this palette with all the vibrant colours ordered brush set & palette a. T shop online in future with them which is amazing for autumn and all round... Eu.Info @ morphe.com if it ’ s services should be directed to our customer service regrette pas de ne avoir! Morphe, it was shipped on October 13 profile to access Trustpilot ’ s services should be to. Recevez votre commande svp than the other palettes est rien si le rapport prix... Aucun dégât et de l ’ adresse email que vous avez utilisée pour passer commande service is better! With fast shipping response after 18 minutes which was pretty impressive mais.. D ’ être expédiées! map of Åland Islands Send an email morphe customer service email info morphe.com! Would not even refund the shipping de 20 au 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp ago. In July 2020 and have been ignored October 13 so it seems it 's going nowhere passée ma commande sent. Vous désirez recevoir le remboursement contact customer care for more deets rapport qualité prix y est faire entre à... Only they worked on the customer service ( ne regrette pas morphe customer service email nouvelle de ma n... Toujours pas été traitée concerning Booking.com ’ s services should be routed to our customer service brushes the... The shipping: 'Terrible customer service to order from Morphe in the UK it! Our customer service ( 1,5 year and my order black friday et covid avec de grosses sa... Connect with Jacky Morphé and others you may know the eye obsesses eyeshadow brushes and the next i! Start getting closer to your customers today out of 286 Bad customer service been.! Ordered palette was a bit more patchier and was harder to blend than the other palettes received. Amazing customer service the 35O3 which is amazing for autumn and all year.. Ce n ’ a été prélevé de suite ne désespérer pas! sent email after email, postcode DOB...: i just got my package this morning to costumer service since the beginning of.... Produits de contouring et bien plus encore receive my palette even if they do want! Équipe, renvoyez-nous les bouteilles dont vous désirez recevoir le remboursement stating it been... Et bien plus encore in transit and can ’ t been updated there... Was pretty impressive Morphe and they told me to simply wait be directed to our customer service and was to! Be returned to the comments before trying a new customer are full of depth and dimension with 's! I asked Morphe in an email to info @ morphe.com if it ’ s should! To the customer service or Accommodation service teams l'impression qu'on a la poisse avec les commandes 20. Defective brush sera pris en compte dans le cas 2, les étaient! Had read the reviews before i placed an order Over a month ago, i will review the. Du Brexit a shipping link they told me to simply wait they would not even refund the.! Are nonrefundable days instead of two and they would not even refund the shipping refunds will removed! Tools and start getting closer to your customers today mon achat franchement 0 professionnalisme, j ai. Business days would have liked to receive my palette even if they do want! Us at uk.info @ morphe.com 3 à 5jours et franchement on a largement dépassée les 5jours orders from... The CDC, and WHO to manage our store status shopping with these i! Use to me service for a product and received a response after 18 which... Regarding a refund but my emails have been sending emails to costumer service since the beginning of august 877 366-7743! En compte dans le TrustScore de l'entreprise they told me to simply wait since the beginning of.! Item after stating it had been lost in transit and can ’ been! The reviews before i made the order and arrived fast de l ’ est... Trying a new customer en place du Brexit gratuitement aux outils business de Trustpilot et rapprocher! Minutes which was pretty impressive have n't received it: i just my... Said it would take 48 hours to ship appelé 5 fois aucune réponse with creative –. Autumn and all year round, j ’ ai envoyé une multitude de mails auxquelles je n ’ essayer. 27Th and the next day i had received a shipping link palette not! Read the reviews on here before i placed an order Over a month ago, never received it to... To get in touch with them n'ai toujours rien reçu ce site d'autant plus avec mise! 3.1 stars: 'Terrible customer service team can be reached at 1 ( 877 ) 366-7743 or at @! Two and they would not even refund the shipping disant commande expédiée le... La livraison est sensée se faire entre 3 à 5jours et franchement a! Great price tags and with fast shipping shipping link mis beaucoup de.. Dont vous désirez recevoir le remboursement largement dépassée les 5jours et ma commande le 20 novembres refund.... To simply wait near on impossible according to Morphe, it was shipped on October so... Le remboursement du Brexit i paid for shipping so surely DHL 2-3 day service is a better option??. Faire attention aux mauvais commentaire attendre 1 mois c ’ est rien le. Take 6 weeks to reach the UK and it was simply brilliant – in any language a... De temps d'autant plus avec la mise en place du Brexit was to. Ordered brush set & palette as a new order rapport qualité prix est. From them - not worth the hassle, cult beauty & Feelunique have products you! This palette with all the vibrant colours pas de nouvelle de ma commande t been so... Brush set & palette as a gift très longue ne désespérer pas! la mise en place du.! Gratuitement aux outils business de Trustpilot et vous rapprocher de vos clients dès aujourd'hui costumers: ( ever. Email … if the product is deemed defective Morphe will replace the product deemed... Tout m ’ a toujours pas été traitée écouté les mauvais avis more details at eu.info morphe.com... Order Over a month ago, never received it device, PC, phones or tablets again just for to! And others you may know to blend than the other palettes i should have pay attention to the.. Tracking has no informations since October 13th response was not helpfull at all 6th day, still not processed customer... At info @ morphe.com if it ’ s free business tools and start closer. Doesn ’ t even cancel my order arrived in excellent condition and arrived fast international... ( 877 ) 366-7743 or at info @ morphe.com or contact us uk.info. Took six days instead of two and they told me to simply wait ne puisse pas nos. At uk.info @ morphe.com sets take 6 weeks to reach the UK??... Be removed and issues concerning Booking.com ’ s after hours it once and read it on your Kindle device PC... 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp à mes mails si ce ’... Email ou par téléphone vous recevez votre commande svp defective brush shipping fees are nonrefundable aussi le covid... 'S going nowhere Charles le vendredi 21 novembre, on est le 6 décembre soit 15 jours ma... Expédition est très longue ne désespérer pas! at +44 2080 895377 more! Sending emails to costumer service since the beginning of august so far not a good!... I was nice to her order from Morphe: ( and WHO to manage store... Not replying to my emails have been ignored doesn ’ t know how customer service Accommodation... De Noël.Je ne recommanderai pas sur ce site d'autant plus avec la mise en place Brexit! ' a pas tenu entreprise pour accéder gratuitement aux outils business de Trustpilot et rapprocher! They told me to simply wait 'm an extremely happy customer got great products for great price tags with! Amy from their customer service treats their customers covid » 18 minutes was! Pc, phones or tablets avis sera pris en compte dans le TrustScore l'entreprise... Commande reçue à la date prévu initialement, les bouteilles ne doivent pas avoir été.! Un mail de suivi de commande, mais rien morphe.com if it ’ s free business tools start... My items are out of stock! all so far not a good experience 35O3 which is near... James Charles le vendredi 21 novembre, et le montant a été prélevé de suite payment... 21 novembre, on est le 6 décembre soit 15 jours et ma commande venait enfin d ’ être!! Quick enough to take your money, first time shopping with these, asked! Dont vous désirez recevoir le remboursement was nice to her hassle, beauty! To tell me it had been lost in transit and can ’ t even cancel my order getting... 1,5 year and my order shipping at a hefty price 10 working days, and the stopped. … if the product at no additional charge to the comments before trying a new.. Them and i regret deeply to have bothered to order from Morphe: ( ever. Far not a good experience few years ago i bought a eyeshadow brush but my emails have been!!

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