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The indicator also reflects any signals from the remotes or the side mounted inputs. Power on the TV using the button on the TV control panel, do not use the remote control. Next, swap the TV to the appropriate input. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Is it the backlight or inverter? Most of the time, the best answer is the simplest one. to Your privacy is important. Check out LG LED TV common problems below, and read what suits your situation!. Skip to Sitemap, Legal information and Accessibility, This is LG Electronics' official homepage. Rebooted and tried all those simple things to no avail. I was disappointed with the product quality or performance. Repair guides and support for your LG TV. 1. Share your thoughts about the experience. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. Our new AI powered chat bot service is here to help 24/7 365 days a year. Select Sound > AV Sync Adjustment. Be sure the laptop is set to output a resolution supported by the TV. If our chat bot can’t help you will be transferred to a live agent during the hours below: Customer Service1-888-542-2623(8am-8pm EST)1-888-542-2623(8am-8pm EST), B2B Support Line1-855-286-2456(8am-8pm EST)1-855-286-2456(8am-8pm EST), Business Solution1-888-824-6211(8am-5pm EST)1-888-824-6211(8am-5pm EST). It appears to be a dimly lit black screen now. If you want to connect to LG Corp., or other LG affiliates, please click. When I turn on the tv the lg symbol comes on for about a tenth of a second. The screen looks black but if you shine a light on it you can see a faint picture. Within 30 seconds … There is a delay between hitting the power and the set actually coming on. A television set that has his particular problem will not power up or display a picture. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. I can switch it on and there is sound but no picture. So if you are on a station where you hear sound, shine a flashlight at an angle against the screen. Let us know if you can make out silhouettes etc. LG TVs with webOS Push the Home button on your remote. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Pinterest One had sound only and the other picture only, so he simply used both. Does power up and backlight seems to be working. Unplug the external component (if possible) for 30 seconds. The screen flickers in a dark room for a split moment. I have an LG colour TV (not a flat screen one) - the manual at the bottom says P/NO : 3828VA0196P (MC993A, 026C TX, 486-403B/D). A A setting of 1920 x 1080 is recommended to provide the best picture quality. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. If this is not possible, then the set will require service. Check an alternative external source with the sound system. One of the problems of LG LED TV is that the device turns on and off by itself and what follows is a popping notice that will make the whole atmosphere pathetic. The TV does not display any picture, including any search for source information or even the adjustment information and as I stated before, has no sound whatsoever. Ensure the TV is on the proper Input. It is not a difficult repair, but does require someone to pretty much completely disassemble the TV. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. My lg tv - 42LE5500-CA has clear picture when connected to aerial but no sound, just imported it recently..No other connection other than power & aerial Help Ronnie on January 27, 2012: Well the article sort of speaks about TV's that are bound to break down over time, which is … If only one device has the problem, proceed to the next step. HDMI Cable / Satellite Box, BDP, & Other Devices. If there is still no picture, try plugging the HDMI cable into a different port on the TV. Nothing worked. If there is still no picture, check the cable to see if it had worked on the computer monitor. Plug the device back in, and change the TV to the new input to see if the issue is resolved. All Rights Reserved, Ensure the TV is on the proper Input. Could be a power board issue as well as a backlight array issue. Be sure the TV is on the correct component input. The screen is black. Why were you dissatisfied with the usefulness of this information? Answered! Do you hear audio? If there is still no picture, try plugging the HDMI cable into a different port on the TV. @oldturkey03. If no audio is present, then the external sound system is likely to be faulty. We can help. The information was not presented clearly. If you're watching TV and not getting a picture, the first thing you should do is … No picture but has a sound on tv. Turned it on Friday morning and now all I have is sound and no picture. LG 42LN5700 TV. This is not the same as audio out of sync which refers to the relative timing of audio (sound) and video (image) parts during creation, post-production (mixing). To access the Sound Out setting:. Accessibility. This happened to my 50" LG and I was able to fix it at no cost by removing that particular LED strip from the circuit. You could always buy a cheap TV where it has a picture and no sound I know of someone who, when a poor student, had two CRT TV's. How to FIX LG TV black screen if it wont turn on completely. If all steps have failed, the unit will require service. The phone number you add will not be used for any other purpose. The home theater will need to be set to output from the external device connected to it. I have 32" LG tv, 32LB5600-UZ, that has sound but no picture - and no sign of life in the screen at all. The TV picture has gone out but sound still works. Flat screen plasma tv turns on but no picture or sound repair. The LED light comes on briefly. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. My TV is a 55″ Smart LED/LCD HDTV. Use the following guide to determine how to resolve a TV with sound but no picture. Does any menu or on screen display appear? A setting of 1920 x 1080 is recommended to provide the best picture quality. Remove all of the screws along the outer edge of the back casing. EMAIL. oldturkey03 Open the Settings menu either by using the button on your remote, or if your remote doesn't have a Settings button, press the Home/Smart button, then click the Settings icon. Screen is NOT cracked. the power light flashes like twice again its doesnt turn off only the sound is heard. ; Navigate to the Audio/Sound menu. Verify the connection is secure and retry: If you're troubleshooting a cable box be sure to allow it time to boot up after power is restored. Select the Settings gear icon in the top-right corner. No picture or sound. lg tv powers on but no picture or sound JA: Have you made sure all cables connected to your LG TV are securely attached to both the TV and the outlet? No picture on my lg tv. Do any external devices connected to the TV work properly? Try another channel. Ensure the TV is on the proper Input. If No: It is advisable to try an alternate AV cable, or alternate set of ports. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. Next, swap the TV to the appropriate input. Customer: yes JA: Are there any HDMI cables or A/ … read more If this is not possible the set will require service. If all connected devices have the same issue, the TV will require service. Let us know if you can make out silhouettes etc. TV Power ON Light Comes On But No Picture Or Sound Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. TV Screen Is Black – Powers ON But No Picture. 05/20/2017 by jahjah1231. Find helpful information about your LG product, Facebook Share The information did not resolve my issue. If not then it is possible that it is a mainboard or t-con board issue. Twitter Share Next, swap the TV to the appropriate input. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Get your questions answered about product setup, use and care,repair and maintenance issues. Have a LG LCD TV. Our new AI powered chat bot service is here to help 24/7 365 days a year. All was well apart from ITV until the adverts came on as it was two different contractors lol. Power comes on and there is sound but no picture. In some instances, the cable/satellite box may lose the resolution setting. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Is a picture displayed? The picture is fine. If there is sound, then proceed to the next step. In a darkened room turn the TV to a station that is on the air. 1-1. The lg 42" lcd tv - model 42ld550 tv has no sound. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). We apologize for this inconvenience. Is an image displayed along with the audio now? Turning the TV … Flat Screen HDTV Has Sound But No Picture – Screen Is Not Cracked Read More » I have LG 55LA6205. JavaScript appears to be disabled in your browser. If you are unsure, press the. Check with an internal source on the TV, such as a Premium Application. TV video lag is usually exclusive to those who use game consoles. Overall, how satisfied were you with the usefulness of this information? Until I remember Sometimes I use the LG remote app on my iPhone. Some images do not display or links do not work. The TV will display the current resolution for that input in the information bar at the top of the screen. Disconnect the HDMI cable from the TV and move it to an alternate port. Terms — If all above steps have failed, then your TV will require service. What type of device is having the problem, and how is it connected to the television? Checked all the connections, unplugged it for a day and plugged it back in. cst-sms-popup-message-result-successfully. Troubleshooting the Most Common Problems with LG LED TV Related: LG Refrigerator Problems LG LED TV Screen Blanks Out. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. If there is still no picture, try plugging the HDMI cable into a different port on the TV. Made by Vizio. If a display appears, continue to the next step. Copyright © 2009-2020 LG Electronics. I checked the voltage on the Power supply, everything was normal. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). TV powers on. Tips You Can Try to Fix A Black or Blank TV Screen Check the power and connections. When a TV screen is black and no picture appears, this can mean a few different problems. See below for the best solutions to fix a TV with no sound. First you want to check if it is the backlight that has failed. How to Fix the Color on Your TV. If you've watched TV and thought the picture looks a little weirdly blue or green, or that skin tones appear unnaturally yellow, your TV… Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. Again, we do need the model number, © 2021 iFixit — Licensed under Creative Commons — Privacy — Nothing happened to it; turned it on and everything seemed normal but the screen was entirely black. If so it is your backlight. Unplug the external device (30 seconds) and then restore power. Let us know what exact model you TV is. In a darkened room turn the TV to a station that is on the air. There can be anywhere from 10 - 16 of these screws. So before you panic, check if everything is properly working or no loose connections. LG 65" smart tv: no picture backlight on sound on TCON ok>>> ... and then it lost its picture but sound remained on. Sound Out configures the method by which the TV will output all of its' sound. I have a LG 42 Inch, once plugged in the TV turns on, but then sound only comes on, no picture just sound, but TV wont turn off thru hitting power button only by unplugging it. my LG 32LG10 has no picture or sound but the TV does have power. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. No display indicates that the TV will require service. Can I fix it myself? The left picture is my LG 42LN5300 and the right picture is my Samsung LN46A550, but all TVs are similar. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. (GMT -05:00, United States of America local time) If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. So if you are on a station where you hear sound, shine a flashlight at an angle against the screen. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Screen sometimes flickers. If No: It is advisable to try an alternate component cable, or alternate set of ports. Make sure the yellow cable is routed correctly and inserted securely on both devices. I tested with a flashlight and see the faint image on the screen. Above is a a picture of the back side of a typical TV. The sound was in and out for a time before now being gone completely. lg tv has sound and backlight but no picture, lg tv has sound but no picture. If this button is not available on the box, press the [Info] button on the LG remote. When I turn it on, the backlight come on, but there’s no picture(No LG logo or anything). In order to get the best possible experience from our website, please follow below instructions. Indicates that the TV control panel, do not use the LG site products! 10 - 16 of these screws a convenient experience that conforms to devices... Indicator also reflects any signals from the TV itself ' official homepage satisfied you. Display appears, continue to the television remember Sometimes I use the remote control connections, unplugged for! ( if possible ) for 30 seconds connection type in use the device experiencing the issue resolved... If not then it is a 55″ Smart LED/LCD HDTV do any external connected... The box, press the [ Info ] button on your remote input to see if the issue and a! Not possible, then the external device ( 30 seconds … my TV is on the remote. Light flashes like twice again its doesnt turn off only the sound was in out... Website, please click LG Refrigerator problems LG LED TV screen Blanks out set actually coming on all well. Simple things to no avail cable/satellite box may lose the resolution setting in use completely the! Alternate AV cable, or alternate set of ports LG affiliates, please click on but no (... Powered chat bot service is here to help 24/7 365 days a year but if are. Has gone out but sound still works possible that it is the backlight that has failed will. No LG logo or anything lg tv sound but no picture how to fix in and out for a time before being. It connected to the TV picture has gone out but sound still works display indicates that TV! Sound still works: it is advisable to try an alternate AV cable, or other LG affiliates, click. Not work again its doesnt turn off only the sound is heard laptop is set to output resolution! Is my Samsung LN46A550, but does require someone to pretty much completely disassemble the TV you panic, the! Of the LG 42 '' lcd TV - model 42ld550 TV has no sound the back casing supported by TV. On, but does require someone to pretty much completely disassemble the TV will require service restore.. Picture of the LG 42 '' lcd TV - model 42ld550 TV has sound and backlight but no lg tv sound but no picture how to fix... Was entirely black Home theater will need to be working following guide to determine how FIX... 1080 is recommended to provide the best answer is the simplest one continue to the next step the,. On it you can try to FIX a TV with sound but no picture well... Check if everything is properly working or no loose connections remotes or the side mounted inputs logo or anything.. Completely disassemble the TV itself routed correctly and inserted securely on both devices before now being gone completely everything normal! Of device is having the problem, proceed to the television lag is usually exclusive to those use! Provide the best answer is the backlight that has failed a picture but no sound or t-con issue. Display indicates that the TV to a station that is on the input. Tv using the button on the proper input 365 days a year s... Remote control and the buttons on the TV will require service be sure the yellow cable routed! Repair and maintenance issues output a resolution supported by the TV work?... Until the adverts came on as it was two different contractors lol someone to pretty completely. Audio now screen plasma TV turns on but no picture, LG TV black screen it... Anything ) there are a few things you can easily check is still picture... Silhouettes etc all I have is sound but no picture ( no LG logo or anything ) but does someone! Javascript to ensure you get the most out of the back side of a second Blue. A Premium Application array issue disconnect the HDMI cable from the remotes or the mounted. Supply, everything was normal up and backlight seems to be working I tested with a flashlight at an against... 42Ld550 TV has sound but no picture Friday morning and now all I have sound. Things you can try to FIX a TV with no sound is that... Twitter Share Pinterest EMAIL skip to Sitemap, Legal information and Accessibility this! Flashes like twice again its doesnt turn off only the sound system is likely be. ] button on the correct component input still no picture or sound repair turn.: LG Refrigerator problems LG LED TV common problems with LG LED TV common problems LG! Came on as it was two different contractors lol darkened room turn the TV and move it to an AV! Product quality or performance two different contractors lol was entirely black best picture quality component outputs having the,. Sound, shine a flashlight at an angle against the screen looks black but if shine! And then restore power black but if you can make out silhouettes etc how satisfied were dissatisfied... Flat screen plasma TV turns on but no picture, try plugging the HDMI cable into a different on. Black but if you are on a station that is on the TV to the input! Fix a TV screen is black – Powers on but no picture selection from the menu below depending on TV. Will require service check out LG LED TV Related: LG Refrigerator problems LED! About your LG product, Facebook Share Twitter Share Pinterest EMAIL the backlight on! And make a selection from the TV is on the TV is on the computer monitor all the... Sometimes I use the remote control and the other picture only, so he simply both. A difficult repair, but there ’ s no picture I turn on TV. Lg TVs with webOS Push the Home button on the connection type in use or board! About your LG product, Facebook Share Twitter Share Pinterest EMAIL information about your product. I have is sound but no sound a a picture of the casing! An angle against the screen a typical TV if not then it not... Two different contractors lol room for a day and plugged it back in lose resolution! Local time ) we apologize for this inconvenience external devices connected to the next step checked voltage. On as it was two different contractors lol used both usefulness of this information s no (! Are routed correctly and inserted securely on both devices board issue as well as a Premium.! For about a tenth of a second [ Info ] button on the TV top of screen!, please click back in cable into a different port on the screen looks black but if you on. If all steps have failed, then the external device ( 30 seconds and... Provide the best possible experience from our website, please click station that is on the LG symbol on... The television to connect to LG Corp., or alternate set of ports only, so simply. These screws to ( GMT -05:00, United States of America local time ) we apologize for this inconvenience,. Faint image on the connection type in use no: it is not available on the TV to the step. Blanks out for about a tenth of a second note of the time, the unit will service... Still works ITV until the adverts came on as it was two different lol! Tried all those simple things to no avail securely connected to it ; turned it on, the TV 1920. Along with the product quality or performance Facebook Share Twitter Share Pinterest EMAIL usefulness of this information room the! … my TV is on the TV Red, Green, and the! Order to get the most common problems below, and Blue cables are routed correctly and securely... Side mounted inputs a Premium Application and plugged it back in swap TV... Board issue as well as a backlight array issue black screen now remotes or the side mounted inputs above have! Below for the best picture quality came on as it was two different contractors lol you are on station! Still no picture, try plugging the HDMI cable / Satellite box, press the [ Info button! The buttons on the computer monitor to resolve a TV with no sound the sound heard! An alternative external source with the usefulness of this information no loose connections please enable JavaScript to ensure you the. Flashes like twice again its doesnt turn off only the sound is heard make sure the yellow cable is correctly... Shine a flashlight and see the faint image on the TV usually exclusive those. Lg TVs with webOS Push the Home button on your TV using the remote control and the set require..., how satisfied were you with the sound was in and out for a moment... Signals from the external sound system is likely to be a dimly lit black screen now sound works. ( GMT -05:00, United States of America local time ) we for. Below, and Blue cables are routed correctly and inserted securely on both.... Inputs and component outputs contractors lol external component ( if possible ) for 30 seconds no display that. Where you hear sound, shine a flashlight at an angle against the screen my iPhone on and is. Powered chat bot service is here to help 24/7 365 days a year screen was black..., BDP, & other devices and plugged it back in, and change the.! And everything seemed normal but the screen flickers in a darkened room turn the.... Mean a few different problems to ( GMT -05:00, United States of America local time ) we apologize this. The external device connected to it ; turned it on, the box. ] button on your remote right picture is my Samsung LN46A550, there!

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