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Took delivery of this brand new product on Saturday only to find I'm one of many reporting that it has a fundamental problem. I was able to pass through dv (@ 30hz only) by keeping my tv hdmi port as "standard" ie NOT enabling the increased bandwidth uhd mode. Re: Sky Q 2TB & Samsung HW-Q90R Soundbar Issues ‎06 Jan 2020 11:00 PM guys its 110% a sky Q problem.. sky are aware of it and are looking into but how long is a piece of string!. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Either mine was already at factory with the latest software version or it updated automatically via the SmartThings App. While the rear speakers seems to turn on as expected. Does your tv allow you to toggle "standard" and "optimal" in the hdmi settings? Resolution: UHD 2160p, 10bit colour. It is connected to a Q900 Samsung TV via an HDMI 2.0 18gbps lead between soundbar ARC/TV port and the TV ARC HDMI port (HDMI port 3 in my case). A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Best answer: I called BestBuy support regarding this and was informed that this model (hw-q90ZA) is made solely by Samsung while the HW-Q90R/ZA has been "tuned" by Harman Kardon and has some "slightly different [read: upgraded] components". Please share your ZIP Code to find a nearby Best Buy location + Samsung HW-Q90R Soundbar, Firmware 1007.9 + Sky Q 2TB. Soundbar = HW-Q90R . The problem seems to be with the soundbar. Sound: Dolby Digital +. Philips 65OLED754 TV + Samsung HW-Q90R soundbar + Sony UBP-X700 UHD player; 47" Philips 6xx8 TV + Sony PS4 Pro + Pioneer DCS-303 Home Theater System D decadency Initial connections. Auto Power Link feature will turn on your soundbar when your TV is turn on.. To disable the Auto Power Link feature, find the Auto Power button on your soundbar remote and press it once.Each time the button is pressed, your soundbar will alternate between Power Link On and Power Link Off.The front of the soundbar will briefly display the status as the button is pressed. The problem is the soundbar sometimes doesn't turn on when the TV turns on. It disconnects from the Sub and both Rear speakers when it's turned off. ... Philips 65OLED754 TV + Samsung HW-Q90R soundbar + Sony UBP-X700 UHD player; 47" Philips 6xx8 TV + Sony PS4 Pro + Pioneer DCS-303 Home Theater System. INITIAL NOTES: My first Q90R might have been a Samsung repackaged model (returned by a previous customer - … When DOLBY Atmos used, i.e. Samsung do not officially support dv so will not be in any rush to fix the problem. All sound types other than Dolby Atmos have NO delay problems. (Blue light) I bought a new Samsung HW-Q90R sound bar too and was really frustrated by the lip-sync issues. No sound from rear speakers or subwoofer on the HW-Q90R If you turn off a TV that has an HW-Q90R Soundbar connected to it, the wireless rear speakers and subwoofer go to sleep after about 15 minutes. Sadly my Subwoofer is loosing the connection like every single day!! HDMI Control: Off. using bitstream input, and auto decode, or any other option to enable Dolby Atmos you get a delay or around 120ms between screen and sound. Blu-ray to HDMI-1 on the TV, and TV HDMI ARC to HDMI Arc on the Soundbar. It stays at red light. Power cycling the Sub and the Rears will reconnect them but this is unacceptable in a product costing £1500. Terrible lag / lip sync watching Sky Q but absolutely fine when watching anything coming directly from the TV's in-built apps such as Netflix or Amazon. 9geordie9 Novice Member. I have Sky Q box connected to my LGB9 via HDMI then eARC HDMI from TV to soundbar. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. 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